Our non-personalised items are eligible for our 14 day refund policy. Any items that have been personalised or created to a customer's request cannot be refunded at present. If your product is faulty or damaged, you can send it back to us for a refund or item exchange within 14 days of receiving it. Please note, there is no reimbursement for return shipping.

If you would like to return an item please contact: sewscene@hotmail.com and we will try to help you as best we can.

 

To be eligible for a return please look below:

> To be eligible for a return, your item must be unused and in the same condition your received it

> It must be in the original packaging 

> To complete your return we require a proof of purchase
> To be eligible, the item must be faulty or damaged. We do not accept refunds if you change your mind

> If an item is discounted, it cannot be refunded 

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Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved your refund will be processed and credit will automatically be applied to your original method of payment, within a certain amount of days.

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non refundable.

FREE SHIPPING for UK customers.

**Please note everything we create is made to order therefore please allow up to 14 working days to receive your order.

Your order will be shipped with Royal Mail second class recorded. You will be notified once your order has been shipped to let you know it's on it's way!

Size Guide Chest to Fit:

The sweater is made from 50% cotton/50% polyester and is 300gsm and very high quality. Machine washable.

 

Size Guide Chest to Fit:

XS 36-38" (91-96cm)

Small 38-40"(96-101cm)

Medium 40-42" (101-107cm)

Large 42-44" (107-112cm)

XL 44-46" (112-117cm)

2XL 46-48" (117-122cm)

3XL 50-52" (122-132cm)

I am a size 12-14 and like to wear a medium and gives a relaxed fit. If you need extra measurements, please let me know. My husband is a size L-XL and 6ft2 in height, the XL gives a more relaxed fit on him.